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Claims form

Please contact us if you have any complaints. We will get back to you as soon as possible.

Is your claim related to the financial products and/or services provided by the subject institution
Has your complaint been submitted in advance to the reporting establishment concerned ?
Did the establishment respond to your complaint within the statutory one-month period ?
Has your complaint been examined by a judicial, extra-judicial or administrative body ?
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The head office

Banking Commission of the West African Monetary Union

  • Adress : Boulevard Botreau Roussel (rue privée CRRAE-UMOA) 01 BP 7125 Abidjan (Côte d’Ivoire)
  • Phone : (225) 27 20 25 57 57
  • Fax : (225 ) 27 20 22 45 52
  • E-Mail : courrier.z02sgcb@bceao.int
  • Hours of operation : Monday - Thursday 7:30-1 am / 2-4:30 pm
  • Friday 7:30-12H30 am / 2:30-17:30 pm
september 29-30 2026

155st Session of the Banking Commission Supervisory Board of the WAMU